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The DirectConnect Office
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The DirectConnect Office
> FAQs
Frequently Asked Questions
DirectConnect Program
How do I sign up for DirectConnect in-room network access?
How much is Internet access? What if...? How about a refund?
Where can I get DirectConnect Support?
What do I do if I change rooms?
Can I share my DirectConnect connection with my roommate?
Where can I get an ethernet cable? A coaxial cable?
What type of services does the RTA program provide?
How do I receive RTA assistance?
How much does it cost to fix my computer?
How long will it take you to fix my computer after I drop it off at your office?
Security / Privacy
Are you guys watching what websites I'm going to on the Internet? Are you monitoring my Instant Messaging conversations?
Do I have to install your version of Symantec Antivirus?
What other software should I install to protect myself on the network?
Hardware Questions
What kind of computer should I bring?
Where do the cables plug in?
Can I use my wireless card / built-in wireless in the dorms?
Miscellaneous
What program is used to send and receive University e-mail?
What network software can students use?
How fast should my DirectConnect ethernet connection be?
Why is my connection so slow?
Student Affairs - DirectConnect
The University of Montana - Missoula
014 Elrod Hall
Missoula, MT 59812
Phone: 406-243-2625
