Referral Guide for Faculty and Staff

If you are concerned about a student or situation but are not sure how to proceed, call CAPS at 243-4711.

For additional information click
Suicide First Responders

When to Refer

• If you feel overwhelmed or burdened by the student and/or the student’s problem.
• If you have had contact with the student on several occasions and it appears that the student is “stuck,” unable to find a way to feel better or to change things in his/her life.
• If the student has experienced a number of problems or symptoms over an extended period of time.
• If you are concerned that the student is self-destructive, suicidal, dangerous to others, severely depressed, or out of contact with reality.
• Whenever a student's behavior is perceived as threatening or disruptive.

Some of the specific issues for which counseling may be helpful include:

How to Refer

A counselor will return your call and help you determine an appropriate course of action. Consultations are a regular part of our services and are frequently used by concerned parents and roommates as well as faculty and staff.

Suggest that the student call or come in to make an appointment. Give the student the CAPS phone number, 243-4711.

If the student is hesitant, offer to call the receptionist at CAPS for an appointment while the student is in your office. If the situation is an emergency, call CAPS at 243-4711 and tell the receptionist that “the student needs an appointment immediately” when you call.

If possible, speak with a counselor at CAPS before the student is seen to inform her/him of the reasons you are referring the student.

Sometimes it may be helpful or necessary to walk the student over to CAPS (West end of the Curry Health Center, downstairs).

If you are concerned about a student but are uncertain about the appropriateness of a referral, feel free to call the CAPS office and ask to speak with one of the counselors.

If you would like a printed copy of our “Faculty/Staff Referral Guide,” please contact CAPS at 243-4711 and a copy will be sent to you.