This account is a record of your money deposited with the Griz Card Center (herein referred to as "us or we") and available to the cardholder (herein referred to as "you") for purchasing products and services wherever the Griz Card UMoney account (herein referred to as "Account") is accepted. You do not earn interest and you may not use the Account as a credit card, to obtain cash, or to transfer funds. An Account will be activated upon receipt of an initial deposit. Deposits are accepted by cash, money order, check, traveler's check, Visa, MasterCard. You may make a deposit in person at the Griz Card Center, by mail (no cash please), telephone (credit card only), or online at www.GrizCard.com. Acceptance of these terms is implied by receipt of your deposit or use of your Account.
There are no transaction charges. If your account balance goes below zero as a result of the system or one of its point of sale readers being off-line, you remain responsible for the payment of those purchases. In the event of a negative balance, you will be notified stating the negative balance and the location of the sale. If you present a check for payment or deposit and the check is subsequently returned for any reason, your Account will be deactivated. Returned checks and fees will be processed by Business Services according to University policy. Your debit account may be reactivated upon restitution. The University will use all legal recourse to collect amounts due including, but not limited to, the placement of a hold on student records. Accounts that are inactive for a period of eighteen (18) months will be assessed a monthly service charge. An account is inactive if no deposits or purchases are recorded.
You must present your Griz Card in order to purchase products or services. The Card is the property of The University of Montana and is non-transferable. The Griz Card may be deactivated and/or retained when presented by any Cardholder making inappropriate or illegal use of it. Participating vendors may require additional identification to ensure that the person using the Griz Card is the actual owner of the Account.
You agree to immediately report a lost or stolen Griz Card in person at the Griz Card Center, or by telephoning (406) 243-6943 during business hours. Lost or stolen Griz Cards may also be reported online at www.GrizCard.com. You may be responsible for all usage of your Griz Card prior to reporting its loss or theft to the Griz Card Center. You may obtain a temporary card according to Griz Card Center policy from the Griz Card Center during business hours. If you need to replace your Griz Card we will charge the current fee for replacing lost, stolen or damaged cards. If loss is reported within two (2) business days, your liability will not exceed $50.00 in unauthorized charges. If a report is made within sixty (60) days, your liability for unauthorized charges may be limited only to the funds available in your Account.
Merchandise will be accepted for return according to the refund policy in force where the goods and services were purchased. Cash refunds will not be made for returned merchandise that was purchased with the Griz Card debit account. A credit will be made to the cardholder's Account.
Account balances are refundable once the cardholder has been terminated, graduated, or withdrawn from the University of Montana or under special circumstances which will be reviewed by a committee. This status must first be verified with the appropriate office, and then 30 days after the last deposit, the refund process will be started. Balances greater than $10.00 will be refunded. All refunds are subject to the cardholder's Accounts Receivable account being paid in full. No partial refunds will be given at any time. Refunds are subject to a $10.00 administrative charge. Please complete the Refund Request Form at the Griz Card Center. We reserve the right to close any Account that has a zero balance.
Account balances are transferable to your University Dining Services Commuter Meal Plan. The minimum balance transferred is $20.00. All transfers are subject to a $10.00 administrative charge. Transfers will be limited to one transfer per semester.
Most point-of-sale terminals are equipped to provide a receipt for each transaction. It is your responsibility to ensure that the receipt is correct. An Account statement listing recent transactions will be generated upon your personal request at the Griz Card Center.
If you suspect an error on a receipt or Account statement, or if you would like more information about a specific transaction, you may contact us by telephone at (406) 243-6943 during business hours, by mail or in person at the Griz Card Center, UC 124, The University of Montana, Missoula, MT 59812. You must contact us within sixty (60) days of the transaction(s) in question. When notifying us of a suspected error, please furnish the following information: (1) your name and Student ID Number; (2) describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need further information. (3) the dollar amount and date of the suspected error; and (4) a copy of any transaction receipt. If an error is found, we will make the necessary adjustments to your Account and our liability is limited to the amount of the error. If no error is found, we will provide you with a written explanation within three (3) business days of the conclusion of our investigation. You may request copies of documents used to support our decision.
If you tell us orally, we may require that you send us a written description of your problem within ten (10) business days after we hear from you. We will tell you the results of our investigation within ten (10) business days after we hear from you and will correct any error promptly. If we need more time however, we may take up to forty-five (45) calendar days to complete our investigation. In this case, we will provisionally recredit your account within ten (10) business days for the amount you believe is in error. You will have the use of the money during the time it takes us to complete our investigation. If we ask you to send us a written description of your problem and we do not receive it within ten (10) business days, we may not provisionally recredit your account.
An Error Resolution Form is available at the Griz Card Center.
We will disclose information about your Account to third parties for only the following reasons: (1) in order to complete a transaction requested by you; (2) in order to comply with a court order; (3) to fulfill a lawful University department or program request; (4) in conjunction with all other cardholder accounts in the aggregate but not specific in regard to your account; or (5) with your written permission.
These terms and conditions are effective immediately and remain so until written notification is received. We will mail or deliver a written notice at least twenty-one (21) days before the effective date of any change in a term or condition that would cause increased fees or increase liability for the cardholder. Prior notice need not be given where immediate change in terms and conditions is necessary to maintain or restore the security of the Account.
This Agreement will be governed by and construed in accordance with the laws of the State of Montana.
Griz Card Center
The University of Montana
Phone: (406) 243-6943
Fax: (406) 243-5934