Student Affairs IT provides free and low-cost tech support and computer help for students of the University of Montana. We can help with anything that has an on/off switch, but listed below are some of our more popular services:
Resident Technology Assistants also create The 404, a monthly newsletter posted in your residence hall.
We are located in the basement of Elrod Hall in room 014. We run a free help desk from 1 - 4 PM and staff phones from 8 AM - 5 PM Monday through Friday. You can check out our products and services page for more details.
Knowles is currently the only Residence Hall with full wireless coverage. If you are a resident in Knowles, you should be able to connect to UMwpa with registered devices.
Other Residence Life wireless locations:
If you need help, check out our instructions on connecting to UMwpa.
Student Affairs IT is currently working with the Residence Life Office to implement wireless hotspots in common areas of each hall. As more hotspots are installed, this site will be updated and we will post updates on our Facebook page.
DirectConnect is the Internet service provided to all students living in the residence halls and in the Lewis and Clark Village (LCV). The bandwidth is equivalent to standard DSL in most residential homes.
Through a DirectConnect connection in your room, you can:
Your connection is included with the cost of your room, although Winter and Summer session rates for Internet still apply. You need an Ethernet cable to connect your computer to the network. These cables are available at the Student Affairs IT office, or at the desk of your Residence Hall. If you have completed the DirectConnect webpage and don't want to wait the 30-45 minutes for a new IP address to access internet please check out our FAQ and in the Miscellaneous section there is a step-by-step guide on how to renew it manually in a matter of seconds!
The mission of the SAIT Office is to provide technical education and support to University of Montana students and staff of the division of Student Affairs. It is to work towards enhancing the utilization of technology by students and staff as well as to encourage and enable student learning by educating in addition to providing IT support.