As an integral part of The University of Montana, the mission of the Residence Life Office is to be a self-supporting, effectively managed organization providing educational residential communities that are comfortable, safe, and secure. Residence Life Staff seek to complement the academic experience by creating an environment that fosters the individual, interpersonal, and intellectual development of all students. Furthering the mission of the Residence Life Office, the RTA position will provide residents with live-in technology support of the DirectConnect program and other technology both within Residence Halls and the Lewis and Clark Villages.
RTAs provide technical support and service to residents of their assigned building. Additionally, they work at the Student Affairs IT Office, providing support to Student Affairs departments and residents from any of the dorms. RTAs work at least 22 hours a week (24 hours for coordinators), with time split between hours in the DirectConnect office, working in their dorms, and being on call. RTAs must live in a dorm that is assigned to them.
Here are some testimonials of student employees of SAIT:
June Noel (2006-2009): I would definitely recommend this job. You learn real world experience. Its not a job you just do and then graduate and forget about.
Clif Cunningham (2004-2006): This is a great position to make you marketable to real world employers after you have graduated but, for me was so much more than that. It was a team that I remain proud to have been part of. Many of the people in that team I keep in touch with and would count in my closest friends.
Dustin Osterg (2000-2004): This job teaches you how to quickly think on your feet. It allows you to relate to other people, to want to help them. It teaches you how to speak to people, and how to rapidly change your vocabulary depending on your target audience. Not just technical stuff, but managerial, or talking to your spouse and children. It's about how you want to portray something.
Andy Morse (2005-2009): Use the job to benefit yourself. Even though it's a job, be learning. Put this on your resume, it means something. I learned better customer service skills. Working in the office you work with the biggest diversity of people. You are helping everyone from students to IT staff to important people on campus. This job taught me how to handle any situation.
Luke Smith (2006-2010): You really need to look at it as more than just a student job -- it is an opportunity to grow as a person.
RTAs are provided a tax-free award toward a single room and meal plan that they work off at 22 hours per week. In addition, RTAs are provided an in-room phone and voicemail at no charge.
This is only a brief overview. For full details, please see the RTA Position Description.
Hiring typically takes place near the end of Spring semester. However, there is occasionally unanticipated turnover and applications will be kept on file through the academic semester.